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From timeless bingo game classics to exciting new, lightning-fast games, NSoft provides virtual games to satisfy your players’ demands.
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NSoft’s B2B support: Expert guidance and strategic support for betting and iGaming ventures.
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Search results for articles tagged with
#customer service
Interviews & Editorials
10.09.2024.
What is iGaming? From Sportsbooks to Online Slots—Here’s the Full Picture
Get the inside scoop on iGaming. From digital sportsbooks to online slots, find out what makes iGaming a unique powerhouse in the gambling industry.
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Interviews & Editorials
05.08.2024.
Thinking About Going Into Retail Betting? Here’s Everything You Need to Know
Everything you need to know about retail betting business, including insights on costs, licensing, and tech setup.
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News
21.12.2023.
Catch Our SBC Interview: NSoft's Bold Move into Retail Crash Games!
Get the scoop on how NSoft is turning retail gaming on its head with our new crash game. Discover how we're breaking new ground in our exclusive SBC interview – the future of iGaming is here!
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Interviews & Editorials
12.12.2023.
10 Tried and True Tactics for Success in the Betting Industry
Discover the top ten strategies for success in betting and iGaming. From innovative platform integration to AI-driven retail insights, this blog reveals how to excel in the dynamic world of betting.
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Interviews & Editorials
21.11.2023.
8 Critical Leaks Costing Your Betting Business Money - And How to Fix Them!
Explore 8 key issues impacting your betting business's profitability and find effective solutions in our latest blog post. Streamline operations, improve customer experience, and boost earnings!
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Interviews & Editorials
03.10.2023.
Why Omnichannel Matters in Betting and iGaming
Discover the transformative role of omnichannel in betting and iGaming. Enhance user experiences, retain customers, and drive success. The future of the game is integrated.
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Interviews & Editorials
12.09.2023.
How to Start a Successful Betting Business
Thinking of launching a betting business? Dive into our guide for crucial steps from navigating legal complexities to choosing the right tech and mastering marketing strategies. Get on the path to success.
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Interviews & Editorials
10.09.2023.
NSoft's Top Virtual Betting Games: A Revenue-Boosting Trio
Get an insider's look at NSoft's top-performing virtual games: Lucky Six, Roulette, and Spin and Win. From innovative gameplay mechanics to revenue-driving features, learn how each game can offer unmatched player engagement and profitability for operators.
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Interviews & Editorials
04.09.2023.
Why One Size Doesn't Fit All: The Three Versions of Lucky Six Game
Why settle for a single version of a game when you can have three? Our in-depth analysis reveals the unique features and strategic decisions behind each variant of Lucky Six. Learn how Classic Lucky Six, Lightning Lucky Six, and Slingshot 6 cater to diverse needs in a dynamic gaming landscape.
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29.08.2023.
Streamlining Sportsbook Operations: The All-in-One MTS Solution
Dive into the future of sportsbook management with Managed Trading Services (MTS). Learn how MTS automates odds, elevates user experience, and maximizes efficiency in the dynamic world of sports betting.
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News / Interviews & Editorials
28.08.2023.
Five Key Advantages of NSoft's Sportsbook Solution
Get the inside scoop on why NSoft's Sportsbook is operators' top pick. From multi-channel user experiences to high-quality data and easy platform integration, discover the top advantages that make this solution a cut above the rest.
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Interviews & Editorials
21.08.2023.
Starting an Online Betting Business: A Beginner's Guide
Embark on your online betting business journey with our expert guide. Discover the ideal platform provider, smart budgeting strategies, key licensing insights and everything else you need for a successful start.
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Interviews & Editorials
21.08.2023.
Strategizing Success: Business Models Driving the iGaming Industry
Unpack the iGaming industry's strategies: the power of direct-to-player platforms, the backbone of backend solutions, and the game-changer that is affiliate marketing. Dive in, get insights, and grasp how to navigate and win in this fast-paced world.
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Interviews & Editorials
03.08.2023.
iGaming’s Social Impact: Responsible Gaming and Gambling Disorder
Join us as we investigate the social impact of iGaming, a rapidly growing industry. While the economic benefits are significant, the increase in problem gambling cannot be overlooked. This article discusses the significance of responsible gaming, the role of iGaming companies and regulators, and the industry's future.
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Interviews & Editorials
18.07.2023.
Role of AI and Machine Learning in iGaming and Betting
Explore the transformative potential of Artificial Intelligence and Machine Learning in the iGaming and betting industry. Learn how these technologies amplify user experience, fortify security with advanced fraud detection, and promise a more connected, immersive, and secure future.
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News
23.06.2023.
NSoft Integrates Its Casino Slot Games with Blue Ocean Gaming Aggregator
NSoft has taken a pivotal leap by integrating its nascent casino slot games into the Blue Ocean Gaming platform. The integration marks a significant milestone for NSoft as it expands its reach and influence within the youngest vertical of its rich portfolio.
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Interviews & Editorials
20.06.2023.
Excellence in Customer Support: NSoft's Award-Winning Approach
From managing thousands of client issues to fostering innovation among its team, NSoft's Support Team makes a real difference in the betting industry. Learn about our practical methods, advanced tools, and high satisfaction ratings that contributed to our recognition as the Best Customer Service at EGR B2B 2023!
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Interviews & Editorials
12.06.2023.
The Future of iGaming and Betting: 9 Key Trends Shaping the Industry
Dive into the exciting world of iGaming and betting as we explore 9 key trends that are reshaping the industry. From live dealers and virtual reality to the expansion of markets, discover what the future holds for this dynamic and rapidly evolving sector.
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News
12.06.2023.
NSoft Claims Bingo Supplier & Best Customer Service at EGR B2B Awards 2023
NSoft wins Best Customer Service and Bingo Supplier at EGR B2B 2023, demonstrating a commitment to quality service and innovation in iGaming. This year's EGR B2B Awards, known as the Oscars of the igaming industry, were held at The Roundhouse in London on June 8th, 2023.
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Interviews & Editorials
06.06.2023.
Understanding the Core Components of Betting and iGaming Industry
Explore the components driving the meteoric rise and unwavering appeal of the betting and iGaming industry. From digital platforms to brick-and-mortar establishments, discover the interconnected elements shaping this dynamic $92.9 billion industry.
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News
05.04.2023.
NSoft and Maxbet Romania enter new Sportsbook partnership
NSoft has strengthened its presence in Romania after confirming that it will supply its Sportsbook solution to Maxbet. The integration of NSoft's highly flexible and top-performing Sportsbook solution will cover all of Maxbet's delivery channels.
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News / Events
18.01.2023.
NSoft at ICE London 2023 - Find us at Sportradar stand S1-140
NSoft is excited to attend the following ICE London at ExCeL London on 7-9 February 2023. We are delighted to announce that our comprehensive solutions for betting and gaming will be presented at Sportradar's stand S1 - 140 as part of the Sportradar Group.
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Interviews & Editorials
28.12.2022.
2022 Year Review - 322 employees, 29 new clients and 18 industry awards nominations
As we get closer to the New Year, it’s a traditional time to reflect on what we have achieved and consider what next year holds for us. The year 2022, in short, would be 322 employees, 29 new clients, 18 industry awards nominations and one single goal: to be the best version of ourselves!
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Interviews & Editorials
05.12.2022.
The Online Revolution: How Betting in the Balkans Evolved
From streets to screens, uncover the intriguing evolution of betting in the Balkans. As tech intersects with tradition, NSoft offers an insightful look into the numbers, trends, and tools defining this shift.
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Interviews & Editorials
16.11.2022.
The success story of top-performing betting kiosks by Stark
Stark manufactures self-service betting kiosks and cooperates with the betting and casino industry’s well-known vendors for the peripheral components. The company is an exclusive supplier of two national lotteries in Western Europe and over 30 other betting companies worldwide.
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Interviews & Editorials
02.11.2022.
A-Z betting glossary
Like any industry, betting has its language. We have gathered some common words in a brief A-Z glossary. For a better visual experience, there is also an infographic.
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News / Interviews & Editorials
14.10.2022.
Sportsbook Upgrades: NSoft's Ticket Algorithm, Bookies & Live Visuals
Uncover the behind-the-scenes challenges and solutions of NSoft's Sportsbook software. Learn how ticket routing algorithms and live betting enhancements are revolutionizing bet shops worldwide.
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News / Events
26.08.2022.
SBC Summit Barcelona 2022 - NSoft to proudly participate as an Event Sponsor
NSoft is one of the sponsors of the upcoming SBC Summit Barcelona and nominated in three categories.
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Interviews & Editorials
17.08.2022.
Robert Matijevic: Seven Sportsbook Platform in 2022
MD of Seven Sportsbook at NSoft, Robert Matijevic, talked about the Next Gen Sportsbook platform, the upcoming FIFA World Cup, trading team and more.
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Interviews & Editorials
27.07.2022.
NSoft in the world of strategic partnerships
NSoft has reached significant commercial, strategic, and operating milestones. With a strong retail presence across 35+ countries, the next step is underlined by plans for mutual partnerships with iGaming businesses, where our innovation would show in its best colors.
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Interviews & Editorials / People@NSoft
25.05.2022.
NSoft Vision and AI-enabled transformation across industries
NSoft considers artificial intelligence as one of the key factors for future progress in the iGaming industry. NSoft Vision fuels business growth with data-backed decisions.
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Interviews & Editorials / People@NSoft
21.05.2022.
Building trust between the betting and gaming supplier and the operator
Support team plays a significant role in the overall B2B relations, especially in building trust between the supplier and the operator, based on its competence, kindness, trustworthiness, delivery, understanding and speed.
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News / Events
29.04.2022.
EGR B2B 2022 shortlist: NSoft lands two headline categories along with six others
NSoft is shortlisted in two main categories - Sportsbook platform supplier and Employer of the year, at the prestigious EGR B2B Awards 2022.
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Interviews & Editorials
20.04.2022.
When the Sportsbook platform embraces AI-driven Video Management System
The true power of the Sportsbook platform lies in its modularity and integration potential. This is the story of how we have combined an in-house developed AI video management system ( NSoft Vision) with our Seven Sportsbook platform to offer a powerful tool to land-based operators.
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News
05.04.2022.
NSoft’s Bet Builder Tool - elevating overall betting experience
NSoft has once again strengthened its long-term partnership with Serbian betting operator Balkan Bet by releasing its advanced betting tool Bet Builder.
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Events
25.03.2022.
NSoft at ICE London 2022 - Celebrating nine years among industry leaders
NSoft will be attending the ICE London 2022 and celebrating nine years among industry leaders at this high-profile exhibition event.
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Interviews & Editorials
22.03.2022.
NSoft - Responsible Gaming as one of Customer Care Principles
NSoft's ongoing commitment to implement the Responsible Gaming Policy is a critical part of our everyday business practices. We strive to give our customers and partners the best practices and tools to help them market their products in healthy and responsible ways.
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News
19.02.2022.
NSoft grows LatAm footprint with Pango Sports deal
NSoft, a betting software provider, with years of experience in the betting and gaming industry under their belt, has signed a partnership with Pango Sports from Colombia.
The collaboration is a strong step forward for NSoft in growing its presence in the LatAm region.
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News / Interviews & Editorials
15.02.2022.
NSoft expands it retail offer with Lottery
NSoft's Lottery is now available for the land-based shops as well, making it closer than ever to punters worldwide while raising the bar of social interaction among them and driving engagement.
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Interviews & Editorials
09.02.2022.
NSoft exceeds growth expectations, delivering strong Q4 2021 results
The entire 2021 was shaped to fit our further development and the expansion of the business, therefore the Q4 2021 was a worthy closure.
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Interviews & Editorials
31.01.2022.
Stark Solutions: Embracing innovation and challenges in the gaming industry
NSoft's best-in class software is complemented with hardware - Stark's self service betting terminals.
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Interviews & Editorials / People@NSoft
27.01.2022.
Stark Solutions: blending experience and modern technology
What if we employ retired engineers? Older workers bring a level of experience, critical thinking and sheer knowledge that cannot be taught.
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Interviews & Editorials
06.12.2021.
How technology changes the betting industry’s base layer
In a joint interview for the iNTERGAMINGi Drazan Planinic, COO at NSoft tackled some important topics like AI, big data analytics and CRM marketing in relation to betting business operations and the decision-making process.
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Interviews & Editorials
29.11.2021.
NSoft: Exploring growth opportunities on Colombia’s iGaming market
The Colombian sports betting industry is expected to experience major growth with mobile betting leading the way. The main advantage of placing online sports bets is that the country does not tax online winnings. NSoft’s Regional Sales Manager, Mr. Carlos Roberto Vargas explains why Colombia is one of the safest betting environments in Latin America.
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Interviews & Editorials
28.10.2021.
Online casino – a new niche for versatile NSoft game development team
- Stake grew by 9% YoY ( land-based 7.2%, online 14.5%)
- NSoft is ready to conquer the online casino
- Lucky Six, Greyhound Races and Roulette are the most popular games in Q3
- Steady growth in Sportsbook
By Dražan Planinic, COO at NSoft
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News
15.10.2021.
SBC Awards 2021: Four nominations for NSoft
Sportsbook Supplier of the Year, Live Betting Product, Land-Based Betting & Gaming Product and Virtual Sports Supplier are four categories in which the judges of this year’s SBC awards election have chosen to place NSoft.
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News
03.09.2021.
BetConstruct to offer NSoft’s virtual games portfolio
NSoft, an internationally recognised betting supplier operating in over 40 countries worldwide, and BetConstruct, a global award-winning technology and services provider in the betting and iGaming industry, signed a business cooperation agreement this month.
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Interviews & Editorials / People@NSoft
04.08.2021.
Faster, higher and stronger across iGaming industry
Through its development and becoming one of the leading software providers in the iGaming industry, NSoft has long understood the importance of atmosphere and excitement in keeping audiences around the globe entertained and engaged in sport events.
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Interviews & Editorials
29.07.2021.
NSoft business overview - 2021 summer edition
Doing Business in Q2 2021 by Dražan Planinić, NSoft COO
- The exceptional first quarter of the year is followed by the equally promising Q2
- Lucky Six, Greyhound Races and Roulette are still the most popular games
- The casino team is announcing hot autumn in terms of new releases
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Interviews & Editorials
15.07.2021.
Advantages of NSoft's Turnkey Sports Betting Solution
NSoft is a B2B software provider offering a complete package for the betting business. This is possible thanks to a carefully planned and executed modular sports betting platform, a Turnkey Sports Betting Solution.
By Ana Sović, SVP Business Operations
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Interviews & Editorials
06.07.2021.
NSoft Sales Operations - the engine that keeps the Business unit running
NSoft's Sales Operations team is composed of only four women, who are responsible for monitoring all the internal and external/client changes and innovations. They manage and nurture continuous communication with clients, while also building and maintaining highly successful business relations with 150+ clients worldwide.
By Vedrana Marić, VP Sales Operations
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News
07.05.2021.
EGRB2B Awards 2021: Impressive nine nominations for NSoft
The jury of this year’s EGRB2B Awards has nominated NSoft, a premium sports betting, games and platform supplier, in nine categories for this prestigious igaming industry award. NSoft has been shortlisted in nine categories.
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Interviews & Editorials
06.05.2021.
Preconditions for release through third party platform
One of the most appealing ways to get quick access to NSoft's products is via third party platform integration. This is achievable through Seven Platform, which allows simple implementation and effortless integration while allowing customers to run their business immediately upon installation.
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Interviews & Editorials
16.04.2021.
NSoft on iGaming industry in Africa: Raising the stakes in Africa
Africa is the rising star in the iGaming industry and a high-growth market for which the understanding of new technologies is essential for future development...The number of African countries adopting a regulatory framework is on the rise, which is crucial to the industry.
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Interviews & Editorials
13.04.2021.
NSoft’s Betting Terminal BackOffice - an irreplaceable admin tool
Betting terminals are considered to be a critical asset for enriching the offering, hence diversifying monetary streams. They are not necessarily bound to the specific premises. This feature makes betting terminals perfect for extensive punter outreach even outside of betting shops.
by Dario Saravanja, Product Manager at Seven Sportsbook Platform
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Interviews & Editorials
09.04.2021.
NSoft Lottery - take your players on a virtual journey around the world
Lottery is NSoft’s new game category which gives players a chance to bet on outcomes of actual lottery draws from all around the world. Players place bets on the results of international lotteries at configurable odds.
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News
10.02.2021.
NSoft released new version of Live MTS to Balkan Bet
Premium sports betting provider NSoft has released its Live MTS feature to long-term client Balkan Bet.
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News
02.12.2020.
AdmiralBet to offer NSoft’s virtual games
AdmiralBet Serbia now offers NSoft’s premium content to its players on admiralbet.rs. The engaging content pack includes draw-based Lucky Six, Lucky X and Next Six together with Dog races and Virtual Greyhound Races, Virtual Horse Races and exciting Virtual Motorcycle Speedway.
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News
18.11.2020.
Lucky Six for Satellite Streaming
NSoft has enabled fast delivery of its top tier product, draw-based game Lucky Six, through satellite streaming. The game is now available even in locations with low internet speed and poor connection. This solution is an answer to growing customers needs in retail who are facing troubles with an internet connection.
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Interviews & Editorials
26.10.2020.
NSoft Vision: the way to conceptualise a product
NSoft Vision - Thinking globally, kick-starting locally: from a small town to the whole world. A retail-oriented and user-friendly Video Surveillance Software boosted with artificial intelligence.
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News
22.10.2020.
NSoft Sportsbook for online operators’ business without setup fee
NSoft has launched a campaign: Sportsbook integration with no setup fee. Premium Live MTS and Pre-Match MTS solution for online operators. The campaign will last until 31 December 2020.
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News
03.06.2020.
NSoft and Sportradar to join forces: Global promotion of Vision System
NSoft and Sportradar have extended their existing cooperation, with an additional agreement signed defining the scope of the collaboration which is dedicated to global product awareness of the NSoft developed Vision software.
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Interviews & Editorials
28.05.2020.
Mario Coric, CEO Stark Solutions: Benefits of Stark terminals
Speaking to Mario Coric, Stark’s CEO, has revealed the comparative advantages of Stark’s SSBT offer. Stark’s end-to-end betting terminal solutions include top-performing SSBTs for clients looking for quality, customization and multibranding options.
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News
25.05.2020.
EGR B2B Awards: NSoft shortlisted for four awards
For the third year in a row, NSoft is competing for the EGR B2B Awards. This year NSoft has been shortlisted in four categories. NSoft will have a chance to win the following awards: Bingo Supplier, In-Play Betting Software, Virtual Sports Supplier and Best Customer Service.
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Interviews & Editorials
03.03.2020.
NSoft’s Sportsbook Self Managed - Setting the industry standards
In recent years, NSoft has been recognized as one of the fastest-growing companies among the betting software providers and has been validated by Deloitte, which has ranked NSoft as one of the 50 fastest growing IT companies in Central Europe for three years in a row.
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Interviews & Editorials
11.02.2020.
NSoft’s founder, Igor Krezic, details company’s strategic orientation
Igor Krezic, the founder of NSoft, emphasizing the core NSoft’s standpoints and product values shared his thoughts prior to ICE 2020.
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Interviews & Editorials
23.01.2020.
Making the most of In-Play Betting with NSoft
Drazan Planinic, NSoft’s CPO, shares his thoughts on the importance of In-Play Betting as the fastest growing betting medium.
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News
22.01.2020.
NSoft steps into the future at ICE London 2020
The sports betting technology provider NSoft will be showcasing its comprehensive suite of products including a full Sportsbook platform, Virtual sports betting, draw-based games and NSoft Vision at ICE London 2020.
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News
07.12.2019.
NSoft Global: The importance of expanding
NSoft made international growth one of its investment priorities for 2019. Looking ahead to the year’s end the global expansion plan is smoothly reaching its targets on the world’s largest markets.
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News
15.11.2019.
Sigma to offer NSoft Sports Betting solution in retail
NSoft’s In-Play Betting MTS and Pre-Match MTS have been released into Sigma's retail network of 40 bet shops.
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Interviews & Editorials
07.08.2019.
NSoft’s CFO on NSoft’s strong financial performance and gained market share
NSoft's expansion is remarkably impressive and confirmed by a number of recognitions such as the Deloitte Award, within its Deloitte Technology Fast 50 Program that has already, for the 3rd time in a row, ranked NSoft as one of the fastest-growing technology companies in Central Europe.
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Interviews & Editorials
27.07.2019.
NSoft on ICE Africa 2019 - when the potential translates into demand
In-play, mobile, virtual games, eSports and artificial intelligence are just a few of the digital trends driving the worldwide sports betting industry - NSoft offers it all, and much more, in its product portfolio palette.
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Interviews & Editorials
25.07.2019.
NSoft’s CBO - What to expect from the US player?
Dario Jurčić, the Chief Business Officer at NSoft, provides the company’s insights into player needs and how operators can deliver exceptional service.
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Interviews & Editorials
18.07.2019.
NSoft’s CTO: Prioritising R&D in a challenging market
Jadranko Dragoje is CTO at NSoft, has a long-term involvement and expertise in the IT industry, insurance and private entrepreneurship that made him excel as a developer, strategist and solutions architect.
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News
11.06.2019.
NSoft`s full web solution and Android mobile app for Izi Paryaj
NSoft has provided full web solution as well as Android mobile app for its long-lasting Haitian customer: Izi Paryaj.
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News
09.06.2019.
CEEG Awards: NSoft shortlisted in two categories
European Gaming Media and Events has announced this year’s nominees for the CEEG Awards in 20 categories. NSoft is shortlisted in two B2B categories.
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Interviews & Editorials
22.05.2019.
NSoft Vision - Witnessing the Future
Although internationally recognized as the betting solutions provider, NSoft has always had somewhat of an offhand passion for emerging IT technologies. Consequently, it has begun to carve a fresh path towards its comprehensive corporate future.
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News
10.05.2019.
Cryptocurrency exclusive platform Playbetr to offer NSoft`s Sportsbook solution on its web
NSoft`s Sportsbook solution (Pre-Match and In-Play Betting MTS) is now available to the players via Playbetr web.
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Interviews & Editorials
09.05.2019.
Stark Solutions delivering exceptional customer experience and satisfaction
Stark Solutions enables you to bring your money-making games to your self-serve terminals throughout a powerful hardware defining your brand as a key strategic partner.
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News
30.04.2019.
NSoft shortlisted in three categories at EGR B2B Awards
EGR Global has announced the official shortlist for this year´s EGR B2B Awards. NSoft has been listed for the best betting company in three categories: Bingo Supplier, Data Analytics Partner and Sports Betting Supplier.
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News / Events
03.04.2019.
NSoft to participate at Feria Internacional del Juego
NSoft announces its participation at Feria Internacional del Juego – international gambling and gaming trade show. The event will be taking place in Madrid, Spain on 9 – 10 April 2019.
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News
29.03.2019.
NSoft Vision – AI Software
Pioneering in the field of new technologies for iGaming operators and the betting industry by using artificial intelligence as its main base for its products has resulted with NSoft Vision.
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Interviews & Editorials
19.03.2019.
Staying ahead of time with Sports Betting
Although a relatively young company, initially acknowledged as a provider of excellent retail virtual gaming solutions, NSoft has recognized the dynamics of technology development and its application within the betting world.
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Interviews & Editorials
13.03.2019.
NSoft TAM Team
Like any other business niche, betting industry and its operators want their solutions fast, without complications or delays. Providers are often under pressure doing their best to fulfill such requirements and accomplish all tasks in due time.
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Interviews & Editorials
24.01.2019.
NSoft: The Leader in Omnichannel iGaming Innovations
NSoft offers omni-channel platform with unique in-house products customized for our partners across the world.
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News
23.08.2018.
NSoft releases its Pre-Match Self-Managed to Balkan Bet
NSoft, provider of premium quality solutions for the gaming and betting industry, has strengthened its collaboration with Balkan Bet.
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Events
25.06.2018.
NSoft confirms participation at iGB Live Amsterdam
NSoft, a provider of premium quality solutions for the gaming and betting industry, has confirmed its participation at iGB Live Amsterdam during July 17-19, 2018.
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Events
03.05.2018.
NSoft confirms participation at Belgrade Future Gaming 2018
NSoft, provider of premium quality solutions for gaming and betting industry, has confirmed its participation at Belgrade Future Gaming during June 5-6, 2018.
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News
20.03.2018.
NSoft brings out its Sportsbook to a new customer in Kosovo
NSoft has released its Sportsbook web solution to a new customer in Kosovo – Eccobet. By offering a comprehensive software solution including Pre-Match Betting and Live Betting, NSoft’s Sportsbook provides plug and play solution in no time.
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